At 365apk, your privacy is not an afterthought — it is foundational to everything we do. This Privacy Policy sets out exactly what personal data we collect from Pakistani players, why we collect it, how we store and protect it, and what rights you have over your own information.
Six principles that define how 365apk handles your personal data — clearly, fairly, and transparently.
365apk will never sell, rent, or trade your personal information to third-party marketers. Your data belongs to you. We only share it with our licensed service providers who are contractually bound to protect it under the same strict standards we apply internally.
All personally identifiable data stored on 365apk servers — including your CNIC details, payment account numbers, and transaction records — is encrypted using AES-256 encryption at rest. Data in transit is protected by TLS 1.3, ensuring your PKR transactions are always secure.
You have the right to access the personal data 365apk holds about you, request corrections, ask for deletion where legally permissible, and object to certain types of processing. Submit any data rights request to our support team and we will action it within 10 business days.
We collect only the data genuinely required to operate your account, process PKR transactions via JazzCash and EasyPaisa, verify your identity, and comply with our regulatory obligations. We do not collect data speculatively or for purposes not disclosed in this policy.
365apk uses only essential and performance cookies. We do not place intrusive advertising trackers or third-party behavioural profiling cookies on your device. You can manage cookie preferences at any time through your browser settings without affecting core platform functionality.
Identity verification documents you submit during KYC — including CNIC copies, utility bills, and bank statements — are handled with the highest level of confidentiality. They are used exclusively for identity verification and AML compliance, then stored in an encrypted vault accessible only to authorised compliance staff.
365apk ("we," "us," "our," or "the Platform") is Pakistan's premier online casino and sports betting platform, accessible at https://365apk.bio. We operate under international gaming regulations and provide live casino games, PSL cricket betting, high-RTP slots, and instant PKR payment services to registered members across Pakistan — including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and beyond.
For the purposes of this Privacy Policy, 365apk is the data controller responsible for the personal information you provide when registering, using, or contacting us through the platform. All privacy-related queries and data subject requests should be directed to our support team at [email protected].
This Privacy Policy applies to all personal data collected and processed through the 365apk website, mobile-optimised platform, and any associated services or communications. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
365apk collects personal data in several categories depending on how you interact with the platform. The following table summarises the categories of data we collect and their purpose:
| Data Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality | Registration & KYC |
| Contact Data | Pakistani mobile number, email address, city of residence | Registration |
| Financial Data | JazzCash/EasyPaisa account numbers, HBL/UBL/Meezan bank details, deposit & withdrawal records in PKR | Cashier / Transactions |
| KYC Documents | CNIC copy (front & back), proof of address, bank statement | Identity Verification |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatic — all visits |
| Gameplay Data | Bets placed, games played, win/loss records, bonus usage, session duration | During play |
| Communications Data | Live chat transcripts, support emails, complaint records | Support interactions |
| Marketing Preferences | Opt-in/opt-out status for promotions, preferred contact method | Account settings |
365apk collects personal data through the following channels and interactions:
We do not collect data from social media platforms or purchase data lists from third-party data brokers. All personal data we hold on you was provided directly by you or generated through your use of the 365apk platform.
365apk processes your personal data for specific, disclosed purposes only. We do not use your data for any purpose not listed below without first obtaining your explicit consent:
Every instance of personal data processing carried out by 365apk rests on one of the following recognised legal bases:
365apk does not sell, rent, or otherwise transfer your personal data to third parties for commercial purposes. We share data only in the following limited and necessary circumstances:
All third-party processors engaged by 365apk are subject to written data processing agreements that require them to maintain appropriate technical and organisational security measures and to process data solely on our instructions.
365apk uses a limited and transparent set of cookies and similar tracking technologies when you visit the platform. We do not use advertising cookies, cross-site behavioural trackers, or third-party marketing pixels.
You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies will affect your ability to log in and use core platform features. 365apk does not use fingerprinting techniques or any tracking technology beyond the cookies described above.
365apk retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our regulatory obligations. The following retention schedule applies:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & identity records | Duration of membership + 5 years post-closure | Regulatory / AML obligation |
| KYC documents | Duration of membership + 5 years post-closure | Regulatory / AML obligation |
| Financial transaction records | Duration of membership + 7 years post-closure | Financial record-keeping |
| Gameplay & bet records | Duration of membership + 3 years post-closure | Dispute resolution / compliance |
| Support communications | 3 years from date of interaction | Legitimate interests |
| Marketing preferences | Until consent is withdrawn or account closed | Consent |
| Technical / server logs | 90 days rolling | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with any identifiable individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
365apk implements robust technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, destruction, or alteration. Our security framework includes:
As a 365apk member, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 10 business days:
Please note that exercising certain rights — such as erasure — may require the closure of your 365apk account, as some personal data is essential for account operation and cannot be deleted while a membership is active.
The 365apk platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in our registration and KYC processes, and we reserve the right to request documentary proof of age (such as a CNIC copy) at any point during the account lifecycle.
If 365apk becomes aware that personal data has been collected from a person under the age of 21 — whether through a fraudulent registration or any other means — that account will be immediately suspended, all funds will be forfeited in accordance with our Terms & Conditions, and all associated personal data will be securely deleted without delay.
365apk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or the services we offer. Where changes are material — meaning they significantly affect how we process your personal data or reduce your rights — we will provide you with advance notice via email or a prominent notice on the platform at least 14 days before the changes take effect.
Minor or administrative updates (such as corrections of typographical errors or clarifications that do not alter the substance of the policy) may be made without prior notice, but the "Last Updated" date at the top of this document will always reflect the most recent revision.
Your continued use of the 365apk platform following any policy update constitutes your acceptance of the revised Privacy Policy. If you object to any changes, you have the right to close your account by contacting our support team before the effective date of the change. We encourage all members to review this policy periodically to stay informed about how 365apk protects your privacy.
365apk is built on a foundation of trust. Now that you know exactly how your personal data is protected, explore Pakistan's most secure online casino — live baccarat, PSL cricket betting, and high-RTP slots, all with instant PKR transactions via JazzCash and EasyPaisa. Members aged 21 and above are welcome across Karachi, Lahore, Islamabad, Faisalabad, and everywhere in between.